AI-Powered Media Intelligence
Powered by WebBridge browser plugins, platform-specific agents collect public opinions from domestic and overseas platforms (incl. TikTok & X) 24/7. Sentiment computation, topic clustering, and trend analysis transform scattered voices into structured insights for brand, marketing, and risk decisions.
Hard to collect, limited channels, and slow to judge
Corporate public opinion is scattered across dozens of domestic and overseas social platforms and content communities. Public data is hard to access, channel coverage is incomplete, and manual monitoring is slow and inconsistent — risks can rarely be detected and handled within the golden response window.
Public opinion data is hard to collect
Opinions are scattered across Weibo, WeChat, Douyin, Xiaohongshu, Zhihu, TikTok, X and more. Public data is hard to access, and traditional crawlers are constrained by login states, dynamic rendering, and anti-scraping mechanisms, making stable and continuous collection difficult.
Limited channels and incomplete coverage
Manual monitoring and keyword subscriptions cover only a few platforms and samples. Overseas opinions are nearly invisible, and blind spots cause major risks and potential opportunities to be missed at the same time.
Slow, costly manual monitoring
Monitoring relies on manual inspection, spreadsheet aggregation, and experience. The collection-to-judgment cycle is long, and when an opinion storm breaks, responses can rarely be completed within the golden window.
Shallow analysis and weak decision support
Data is disconnected from business. Without structured analysis of sentiment, topics, trends, and propagation nodes, reports lag behind and fail to support brand, marketing, and risk decisions in time.
A six-step pipeline from platform pages to decision insight
Collection, cleaning, storage, analysis, and alerting run fully automated — opinion data enters the analysis pipeline within minutes.
Opinion Data Pipeline
01
Monitor Task Orchestration
Configure monitoring targets: keywords, topics, accounts, and site lists; set collection frequency and monitoring periods
02
Parallel Multi-Agent Collection
Platform-specific agents enter target sites via WebBridge, mimicking real browsing to search, paginate, and capture content
03
AI Parsing & Cleaning
AI auto-parses dynamic content and extracts key fields, filters spam, deduplicates, and removes anomalies to guarantee data quality
04
Unified Storage
Normalize multi-platform data into one schema in the opinion warehouse with full-text and vector indexing in parallel
05
Intelligent Analysis
Sentiment computation, topic clustering, propagation paths, and trend analysis produce structured insights
06
Alerting & Reporting
Tiered alerts for negative opinions; daily, weekly, and topic reports are generated and pushed automatically
Multi-Agent Opinion Collection & Collaboration
Platform-specific agents collect in parallel, an orchestration hub manages everything, and analysis agents divide the work — an elastically scalable collection & analysis network.
Collection Agent Matrix
Platform-specific agents collect public content in parallel via WebBridge across domestic and overseas platforms
Orchestration Hub
Unified task orchestration, concurrency control, and quota management keep agents stable
Data Convergence & Normalization
Cross-platform data normalized into one schema — aggregatable, comparable, traceable
Analysis Agent Collaboration
Sentiment, topic, trend, and reporting agents work together pipeline-style to produce insights
From massive data to actionable insight
Centered on NLP sentiment computation and semantic analysis, enriched with topic, propagation, voice, and competitive dimensions — every piece of opinion data answers a business question.
Sentiment Computation & Opinion Index
Fine-grained sentiment classification (positive / neutral / negative / angry) with intensity scoring; heat, emotion, and virality are fused into an opinion index
Topic Clustering & Hotspot Discovery
Semantic vector clustering surfaces emerging topics and public focus; hotspot lifecycles and evolution paths are visualized
Propagation Paths & Key Nodes
Rebuild retweet chains and diffusion paths, identify key opinion leaders (KOLs) and trigger points, and evaluate propagation impact
Brand Voice & Competitive Benchmarking
Brand mentions, share of voice (SOV), and reputation trends are compared to reveal brand position and competitive landscape
Crisis Alerts & Handling Advice
Four-tier alerts (blue / yellow / orange / red) for negative opinions, threshold-triggered instant notifications, and handling suggestions
Auto-Generated Decision Reports
Daily, weekly, and topic reports generated automatically, visualized with charts and fully traceable — straight to decision makers
Full-chain capability: from collection to decision
Four modules — collection network, intelligence engine, brand voice & competitive, and alert & decision dashboard — form the complete technical foundation.
WebBridge connects AI agents with target platforms; platform-specific agents collect public data from domestic and overseas platforms 24/7 in parallel. The NLP engine handles sentiment, topic, propagation, and trend analysis and outputs voice dashboards, tiered alerts, and decision reports — with data masking, permission isolation, and audit trails for secure, compliant decisions.
Platform agent matrix + WebBridge bridging
Platform-specific agents mimic real browsing via WebBridge to collect public content 24/7 across domestic and overseas platforms (incl. TikTok & X)
- Full domestic & overseas coverage
- Incl. TikTok / X
- 24/7 continuous collection
Covering brand PR, market insight, and overseas monitoring
Brand PR & Crisis Management
24/7 all-platform monitoring, minute-level negative alerts, and proactive crisis response that minimizes brand damage.
Product Launch & Marketing Review
Real-time voice, reputation, and competitor tracking during launches; quantified reviews keep campaigns on track.
Overseas Monitoring for Global Brands
Full coverage of TikTok, X and more, with localized language understanding and sentiment analysis for global brands.
Industry Research & Strategy
Continuous tracking of industry hotspots, technology trends, and policy shifts feeds product planning and strategic decisions.
Need 24/7 enterprise-wide awareness of public opinion?
From the multi-agent collection network to intelligent analysis and decision dashboards, we provide complete deployment and implementation for the AI-Powered Media Intelligence Solution